Refund Policy

Last Updated: June 2026

BoostCompany.net is operated by Gaming solutions, an Individual Entrepreneur registered in Georgia.

Registration Number: 302346227

Tbilisi, Georgia

Contact: support@boostcompany.net

1. Introduction

This Refund Policy explains the circumstances under which refunds, partial refunds, credits, or other remedies may be provided for purchases made through BoostCompany.net ("Platform").

BoostCompany.net operates as an online platform connecting Customers with independent Providers.

All refund requests are reviewed individually based on the order details, communication history, available evidence, service progress, payment provider requirements, and applicable laws.

2. Refund Eligibility

A Customer may request a refund in the following situations:

• The order was canceled before service delivery began.
• The Provider is unable to deliver the purchased service.
• The service was not delivered within a reasonable timeframe and no alternative solution could be agreed upon.
• A significant service issue occurred and was confirmed by the Platform after review.
• The order cannot be completed due to circumstances attributable to the Provider.

All requests are reviewed individually.

Approval of a refund is not automatic.

3. Partial Refunds

If a service has already been partially performed, a partial refund may be issued for the unfinished portion only.

When determining the refund amount, the Platform may consider:

• completed milestones;
• time invested by the Provider;
• documented progress;
• communications between the parties;
• resources already used during service delivery.

4. Non-Refundable Situations

Refunds will generally not be granted when:

• the service has been fully delivered;
• the Customer intentionally provides false or misleading information that prevents the fulfillment of the order;
• the Customer becomes unavailable or unresponsive during service delivery;
• delays are caused by third-party systems, game servers, maintenance periods, platform outages, or other events outside the reasonable control of the Platform or Provider;
• the Customer changes their mind after service delivery has started;
• the refund request is based solely on personal preference despite successful completion of the agreed service.

5. Customer Responsibilities

Customers are responsible for:

• providing accurate information;
• responding to reasonable requests related to order fulfillment;
• maintaining access to any accounts, platforms, or services required for order completion;
• complying with applicable game, platform, and service rules.

Failure to cooperate may affect refund eligibility.

6. Dispute Resolution

If a dispute arises regarding an order, the Customer should first contact support:

support@boostcompany.net

The Platform may request additional information from both parties.

After reviewing the available evidence, the Platform may:

• approve a full refund;
• approve a partial refund;
• offer alternative compensation;
• reject the refund request.

Platform decisions are made based on available information and are considered final unless additional evidence becomes available.

7. Payment Processing

Approved refunds will generally be returned to the original payment method used for the purchase whenever technically possible and permitted by payment providers.

Processing times may vary depending on:

• payment providers;
• banking institutions;
• card issuers;
• payment method used.

Refund processing may take several business days after approval.

8. Chargebacks

Customers agree to contact BoostCompany.net support before initiating a chargeback or payment dispute with their bank or payment provider.

Submitting a chargeback without first attempting to resolve the issue through the Platform may result in account restrictions and additional review procedures.

9. Currency and Exchange Rates

All refunds are issued in the original transaction currency whenever possible.

BoostCompany.net is not responsible for:

• currency conversion differences;
• exchange rate fluctuations;
• fees charged by banks, card issuers, or payment providers.

10. Limitation of Liability

The maximum liability of BoostCompany.net regarding any order shall not exceed the amount paid by the Customer for that specific order.

Under no circumstances shall BoostCompany.net be liable for indirect, incidental, consequential, or special damages.

11. Changes to this Refund Policy

We may modify this Refund Policy at any time.

Updated versions become effective immediately upon publication on the Platform unless otherwise stated.

Continued use of the Platform constitutes acceptance of the updated version.

12. Contact Information

For refund requests or questions regarding this Refund Policy, please contact:

support@boostcompany.net