Effective Date: 03.08.2025

1. Eligibility for Refund

1.1. You are eligible for a refund only in the following cases:

• We are unable to start your order at all.
• We fail to complete the order within double the estimated completion time provided at purchase.

1.2. Once a service is deemed to have started, refunds are only available after the expiration of double the estimated completion time, and only for the unfulfilled portion of the service.

1.3. A service is considered started once a booster has accepted your order in our system and the order status changes to “In Progress” in your account.

1.4. The percentage of completion will be determined based on reasonable evidence (e.g., screenshots, progress logs) and agreed upon by both parties. This agreement will not be unreasonably withheld.

1.5. We reserve the right to offer discretionary or ex-gratia refunds in exceptional circumstances, without prejudice.

1.6. We may refund your payment and cancel your order without providing a reason before work has started.

2. Non-Refundable Cases

2.1. No refunds are given for:

• Services already fully completed.
• Delays caused by external factors beyond our control (e.g., game server downtime, maintenance, your account access issues).
• Penalties, suspensions, or bans issued by the game developer/publisher.

2.2. All services are provided at your own risk. Some services may violate the terms of certain games, and the game administration may impose sanctions or permanently block your account. By purchasing our services, you confirm that you understand and accept this risk, and you release BoostCompany.net and its owners from any related liability.

3. Refund Procedure

3.1. Before requesting a refund, you must contact our support team and allow reasonable time to resolve your issue.

3.2. Refunds will be issued using the original payment method wherever possible.

3.3. All payment processor fees, bank fees, or currency conversion costs for refunds are the responsibility of the customer.

4. Important Notice

4.1. We are not responsible for any actions taken by Blizzard Entertainment Inc. or other game publishers, including account suspensions, disqualifications, or bans.

4.2. By placing an order on BoostCompany.net, you agree to this Refund Policy and our Terms & Conditions.